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Data protection for VIEW

We respect your privacy and are committed to protecting it through our privacy practices as described in this Policy. For this purpose, we have taken technical and organizational measures to ensure that the relevant laws are observed. Below you will find out what information we collect and how we handle it.

Data controller and contact details of our Data Protection Officer

RWE Supply & Trading GmbH („RWEST“), Altenessener Straße 27, 45141 Essen, E: info.view@rwe.com, T: +49 201 5179 1999 is the operator of this website and data controller pursuant to Art. 4 No. 7 EU General Data Protection Regulation (“GDPR”). 

If you have any questions about data protection, please contact our data protection officer at:

RWE AG, Group Data Protection Officer, RWE Platz 1, 45141 Essen
E-Mail: datenschutz@rwe.com

Personal data

Personal data means any information that identifies a natural person, e. g. name, e-mail or  IP address, website usage data.

We generally use your personal data to respond to your request, process your order, or provide you with access to specific information or offers. As part of a registration, contact request or similar, you can voluntarily provide us with your personal data. In this context, it may be necessary to transmit your data to a company of the RWE group. Your data will not be transmitted to external third parties unless necessary for the provision of the requested service/product. In such a case, this will be explicitly communicated to you.

If you wish, you may also provide us with personal information about applications that are embedded in our platform (e. g. contact forms or services that require the creation of user accounts). For the use of these applications, conditions may apply which deviate from this privacy policy. We will then explicitly notify you in the context of additional privacy clauses. According to Article 6 (1) lit. f GDPR, we are entitled to process personal data which is required to comply with a contract that we have with your company. As far as, in particular cases, we obtain your consent for processing your personal data, Article 6 (1) lit. a GDPR will serve as the legal basis.

Log files

When you visit our website or retrieve a file, data about this process will be stored in a log file on our Internet server. This means that when you visit our website, data is automatically collected and stored that your browser transmits to us.

This includes:

  • the domain name of the website that you came from
  • the pages you have visited on our website
  • names of the retrieved files 
  • date and time of a retrieval
  • name of the Internet Service Provider
  • as well as operating system and browser version of your PC (if applicable)
  • Hostname of the accessing computer (IP address)
  • language settings

This data is collected for security and statistical purposes as well as to optimize the quality of our website. It is not attributed to individual persons and will not be merged with other data sources. The data is stored for 6 months and then deleted. Your data will not be disclosed to third parties. Merely through an order of the competent national authorities we may in individual cases be obligated to disclose personal data, if this should be necessary for averting danger, criminal prosecution or for other legally regulated reasons.

IP addresses

We deliberately refrain from logging IP addresses in plain text on our websites. Your IP address will be pseudonymized by us before it is stored in our web server log file in a data protection-compliant procedure. The pseudonymized IP addresses are used by us, for example, to recognize and counteract attacks or to compile web statistics.

Web analysis and web optimization through cookies

We use cookies and tracking technologies on our websites. These serve the purpose of optimizing our websites and improving our services. In the following, we explain the implemented technologies and their functions.

When you visit one of our websites, we place information on your computer in form of cookies, which we automatically recognize the next time you visit our site. Cookies are text files that are stored in the Internet browser on the user’s computer system. Whenever a user accesses a website, a cookie can be stored on the operating system of the user. That cookie contains a definitive series of characters which enables unique identification of that browser the next time it accesses the website.

The use of cookies helps us to offer you unrestricted use of our website. They allow us to make your visit on our site as convenient as possible. For instance, cookies enable us to adapt a website to your personal interests.

On our websites, you have the option of viewing and editing our cookie settings here. However, please be aware that some technically essential cookies have to be set in order to maintain the functionality of our websites.

For the deployment and use of cookies, we also use commissioned processors pursuant to Art. 4 no. 8 GDPR. The processors may also receive access to your personal data that are captured and processed via cookies. 

You will find an overview of the cookies used on our websites as well as the processed data and relevant recipients right here.

RWEST uses the following categories of cookies:

Essential cookies

Essential cookies serve to safeguard a flawless operation of our website. They ensure the stability of the website. You can find information on the essential cookies we use on our cookie list, available here.

The data collected about you in this way is pseudonymized by technical measures to ensure it can no longer be traced back to you. This data is not stored with other personal details we collect from you. When you access one of our websites, you will be informed via a banner message about our use of cookies and also referred to this Privacy Policy. In addition, a reference will be made in this context to the method you can use to block the storage of cookies in your browser settings.

This processing of your aforementioned data is necessary to safeguard the legitimate interests of RWEST pursuant to article 6 para. 1f GDPR and is justified by balancing the respective interests in favor of RWEST. Without using this data, some functions of our internet presence cannot be offered. It is essential for this process that the browser is also recognizable after you have switched pages. RWE also has a legitimate interest in processing your aforementioned personal data; namely to communicate relevant information about our intentions and business activities by operating its own websites in accordance with their intended function. Your justifiable interest that the aforementioned data is not used for this purpose does not outweigh the legitimate interest of RWEST, since RWEST uses this data appropriately and in accordance with the stated purpose and you also have an interest in being able to access our website in a customer-friendly manner.

Analytical cookies

In addition, we use cookies on our website that enable us to analyze the browsing behavior of our users. Analytical cookies help us evaluate the website and thus measure and improve its performance. In this context we use cookies for the purpose of “audience measurement”. We use these cookies to create statistical profiles which cannot be traced back to individual users, but merely to groups. They are used to analyze visitor and click behavior as well as demographic characteristics of website users. We do not store this data together with any other, personal data that you provide us with.

When accessing our websites, our “cookie banner” with information on the use of analytical cookies is displayed, asking for your consent pursuant to article 6 para. 1a GDPR to process the personal data collected in this context. During this process, you are also referred to this Privacy Policy. The legal basis to process personal data for analytical purposes using cookies is your consent.

You have the right to withdraw your consent with future effect at any time, without this affecting the lawfulness of processing that occurred prior to that withdrawal. The easiest way to withdraw your consent is to set the relevant opt-out cookie via our cookie list here.

Retention period

After collecting the information via cookies, it is stored by us for the following periods of time, and then automatically deleted.

Cookie-Category  Retention period 
Essential Cookies 24 months 
Analytical Cookies 24 months 
Session Cookies
24 hours

 

Session cookies are small units of information which we store in the random-access memory of your computer. A randomly generated, unique identification number forms part of a session cookie and is called the Session ID. Each cookie also contains the details of its origin and storage period.

Children

Children shall not submit personal information to RWEST websites without the consent of their parent or guardian. RWEST encourages all parents and guardians to instruct their children in a safe and responsible use of personal data on the Internet. In any event, RWEST will not knowingly collect, use, or otherwise disclose personally identifiable information about children in any way.

Security

RWEST takes precautions to ensure the security of your personal information. Your data is conscientiously protected against loss, destruction, falsification, manipulation and unauthorized access or disclosure.

Links to other websites

The RWEST websites contain links to other websites. As the provider of our websites, we are solely responsible for the content of our own online presence. This content is to be differentiated from contents created by other providers, which we do not adopt and we take no responsibility for. We have no control over whether the operators of the linked websites comply with the relevant data protection regulations. This Privacy Policy does not apply to websites of other providers, even if they are accessed via links on our website. Therefore, please observe the data protection provisions of the respective providers. We cannot assume any liability for external contents. If you find a relevant violation, an indication would be very appreciated. We will then examine the link and remove it, if necessary.

Questions and Comments

As a user of our website you are entitled to request – at any time within the scope of statutory provisions and at no cost to you – information on your personal data we process. If your personal data is incorrect, incomplete or the processing of the data is not lawful, you may request that we rectify, complete or restrict the processing of your data, or erase the data within the scope permitted by law. 
To assert your rights as well as to ask questions, make suggestions or express criticism concerning the data protection of RWEST you are welcome to contact us under datenschutz@rwe.com

Furthermore, you have the right to object at any time to the processing of your data based on balancing of interests or in the public interest if there are reasons for doing so which arise from your particular situation. This also applies to profiling based on these provisions.

 

Once you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims.

The objection can be addressed to:

RWE Supply & Trading GmbH, Altenessener Straße 27, 45141 Essen, E-Mail: datenschutz@rwe.com  

 

In addition, you have the right to lodge a complaint with a supervisory authority. When doing so, you may choose to approach the supervisory authority with jurisdiction over the place of your residence or the supervisory authority with jurisdiction over our establishment. You can find the contact details of the supervisory authorities under the following link: https://edpb.europa.eu/

The further development of the Internet also affects our data protection strategy. Changes will be announced in due time on this page.

 

RWEST 2019, Essen

(The above text is a translation from the German. In case of legal dispute, the German original shall apply)