We respect your privacy and are committed to protecting it through our privacy practices as described in this Policy. For this purpose, we have taken technical and organizational measures to ensure that the relevant laws are observed. Below you will find out what information we collect and how we handle it.
Data controller and contact details of our Data Protection Officer
RWE Supply & Trading GmbH („RWEST“), RWE Platz 6, 45141 Essen, E: email@example.com, T: +49 201 5179 1999 is the operator of this website and data controller pursuant to Art. 4 No. 7 EU General Data Protection Regulation (“GDPR”).
If you have any questions about data protection, please contact our data protection officer at:
RWE AG, Group Data Protection Officer, RWE Platz 6, 45141 Essen
Personal data means any information that identifies a natural person, e. g. name, e-mail or IP address, website usage data.
We generally use your personal data to respond to your request, process your order, or provide you with access to specific information or offers. As part of a registration, contact request or similar, you can voluntarily provide us with your personal data. In this context, it may be necessary to transmit your data to a company of the RWE group. Your data will not be transmitted to external third parties unless necessary for the provision of the requested service/product. In such a case, this will be explicitly communicated to you.
Individual tasks and services are performed by carefully selected and commissioned service providers on the basis of order processing contracts pursuant to Art. 28 GDPR. Some of these companies are located outside the European Union and the European Economic Area. In these cases, a third-country transfer of your personal data takes place. The third-country transfer of personal data is carried out in full compliance with the Chapter V of the GDPR and the relevant national data protection legislation. In the absence of an adequacy decision by the European Commission pursuant to Art. 45 GDPR – a list of countries with an adequacy decision can be found here –, appropriate safeguards that ensure an adequate level of data protection are provided. As a standard procedure we enter into contracts with data importers that include standard data protection clauses also known as the “standard contractual clauses”. A copy of the model data protection clauses approved by the European Commission is available under: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
When you visit our website or retrieve a file, data about this process will be stored in a log file on our Internet server. This means that when you visit our website, data is automatically collected and stored that your browser transmits to us.
- the domain name of the website that you came from
- the pages you have visited on our website
- names of the retrieved files
- date and time of a retrieval
- name of the Internet Service Provider
- as well as operating system and browser version of your PC (if applicable)
- Hostname of the accessing computer (IP address)
- language settings
This data is collected for security and statistical purposes as well as to optimize the quality of our website. It is not attributed to individual persons and will not be merged with other data sources. The data is stored for 6 months and then deleted. Your data will not be disclosed to third parties. Merely through an order of the competent national authorities we may in individual cases be obligated to disclose personal data, if this should be necessary for averting danger, criminal prosecution or for other legally regulated reasons.
We deliberately refrain from logging IP addresses in plain text on our websites. Your IP address will be pseudonymized by us before it is stored in our web server log file in a data protection-compliant procedure. The pseudonymized IP addresses are used by us, for example, to recognize and counteract attacks or to compile web statistics.
Web analysis and web optimization through cookies
When you visit one of our websites, we place information on your computer in form of cookies, which we automatically recognize the next time you visit our site. Cookies are text files that are stored in the Internet browser on the user’s computer system. Whenever a user accesses a website, a cookie can be stored on the operating system of the user. That cookie contains a definitive series of characters which enables unique identification of that browser the next time it accesses the website.
On our websites, you have the option of viewing and editing our cookie settings here. However, please be aware that some technically essential cookies have to be set in order to maintain the functionality of our websites.
You will find an overview of the cookies used on our websites as well as the processed data and relevant recipients right here.
RWEST uses the following categories of cookies:
Essential cookies serve to safeguard a flawless operation of our website. They ensure the stability of the website. You can find information on the essential cookies we use on our cookie list, available here.
This processing of your aforementioned data is necessary to safeguard the legitimate interests of RWEST pursuant to article 6 para. 1f GDPR and is justified by balancing the respective interests in favor of RWEST. Without using this data, some functions of our internet presence cannot be offered. It is essential for this process that the browser is also recognizable after you have switched pages. RWE also has a legitimate interest in processing your aforementioned personal data; namely to communicate relevant information about our intentions and business activities by operating its own websites in accordance with their intended function. Your justifiable interest that the aforementioned data is not used for this purpose does not outweigh the legitimate interest of RWEST, since RWEST uses this data appropriately and in accordance with the stated purpose and you also have an interest in being able to access our website in a customer-friendly manner.
You have the right to withdraw your consent with future effect at any time, without this affecting the lawfulness of processing that occurred prior to that withdrawal. The easiest way to withdraw your consent is to set the relevant opt-out cookie via our cookie list here.
After collecting the information via cookies, it is stored by us for the following periods of time, and then automatically deleted.
|Essential Cookies||24 months|
|Analytical Cookies||24 months|
Session cookies are small units of information which we store in the random-access memory of your computer. A randomly generated, unique identification number forms part of a session cookie and is called the Session ID. Each cookie also contains the details of its origin and storage period.
Children shall not submit personal information to RWEST websites without the consent of their parent or guardian. RWEST encourages all parents and guardians to instruct their children in a safe and responsible use of personal data on the Internet. In any event, RWEST will not knowingly collect, use, or otherwise disclose personally identifiable information about children in any way.
RWEST takes precautions to ensure the security of your personal information. Your data is conscientiously protected against loss, destruction, falsification, manipulation and unauthorized access or disclosure.
Links to other websites
Questions and Comments
As a user of our website you are entitled to request – at any time within the scope of statutory provisions and at no cost to you – information on your personal data we process. If your personal data is incorrect, incomplete or the processing of the data is not lawful, you may request that we rectify, complete or restrict the processing of your data, or erase the data within the scope permitted by law.
To assert your rights as well as to ask questions, make suggestions or express criticism concerning the data protection of RWEST you are welcome to contact us under firstname.lastname@example.org
Furthermore, you have the right to object at any time to the processing of your data based on balancing of interests or in the public interest if there are reasons for doing so which arise from your particular situation. This also applies to profiling based on these provisions.